Privacy Policy
Welcome to MagicCeramics. We attach great importance to your privacy and the protection of your personal information. This privacy policy is designed to explain to you how we collect, use, store, protect and disclose your personal information. Please read and understand the content of this policy carefully before using this website and related services.
When you visit or use the MagicCeramics website, it indicates that you have agreed to the terms stated in this privacy policy.
I. Information Collection Scope
During your use of the services provided by MagicCeramics, we may collect the following types of information:
The information you voluntarily provided
When you perform the following actions, you may be required to provide us with personal information:
Place an order to purchase the product
Register an account (if applicable)
Subscription emails or promotional information
Contact the customer service or submit a consultation.
The information collected may include, but is not limited to:
Name
Email address
Delivery Address
Contact Number
Payment-related information (excluding complete bank card details)
2. Automatically collected information
When you visit our website, the system may automatically collect some technical information, including:
IP address
Browser type
Equipment Information
Access time and page record
Cookies or similar technical information
These pieces of information are mainly used to enhance the performance of the website and the user experience.
II. Purposes of Information Utilization
MagicCeramics collects your information solely for the following legitimate and reasonable purposes:
Process and complete your order
Arrange for the production of goods, their delivery, and after-sales services
Send you important information such as order confirmation and logistics notifications
Respond to your inquiries or customer service requests
Improve product design, website functions and service quality
If you agree, we will send you information about new products or promotions.
Prevent fraud, illegal transactions or security risks
We will not use your personal information for any purposes unrelated to the above.
III. Cookies and Similar Technologies
MagicCeramics may use Cookies or similar technologies to enhance your browsing experience, for example:
Remember your preference settings
Collecting website visit data
Analyze user behavior to improve services
You can choose to accept, reject or delete Cookies through your browser settings. However, some functions may be affected as a result.
IV. Sharing and Disclosure of Information
We promise not to sell, rent or disclose your personal information to any third party, except in the following circumstances:
This is necessary to fulfill the order.
We may share necessary information with logistics and payment service providers, but only within the scope required to complete the service.
Legal requirements
In cases where it is required by laws, regulations, judicial procedures or government departments, we may disclose relevant information in accordance with the law.
Protecting legitimate rights and interests
To protect the legitimate rights and interests of MagicCeramics, users, or the public, information will be disclosed within a reasonable and necessary scope.
V. Information Storage and Security
MagicCeramics takes reasonable technical and management measures to protect the security of your personal information, including but not limited to:
Data encryption
Access control
Secure server storage
Although we have taken reasonable security measures, the internet environment is not absolutely secure. We cannot guarantee the absolute security of information during transmission. Please understand and properly protect your personal account information.
VI. Information Retention Period
We will retain your personal information only for the period necessary to achieve the purposes stated in this privacy policy, unless there are specific provisions of laws and regulations requiring a longer retention period.
VII. Your Rights
You have the right to do so within the limits permitted by law:
Check or correct your personal information
Request to delete your personal information (except for cases required by law or for order fulfillment)
Unsubscribe from marketing emails
Offer your opinions or make complaints regarding the issue of personal information protection
If you wish to exercise any of the above rights, please contact us via the customer service email.
VIII. Protection of Minors' Privacy
The services of MagicCeramics are not available to minors under the legal age. We will not collect personal information of minors without their consent. If any such situation is discovered, please contact us immediately to delete the relevant data.
IX. Third-party Links
This website may contain links to third-party websites. MagicCeramics is not responsible for the privacy policies or contents of these third-party websites. We recommend that you carefully read their privacy policies when visiting.
X. Update of Privacy Policy
MagicCeramics reserves the right to update this privacy policy from time to time in accordance with laws and regulations or business needs. The updated policy will be published on the website and will take effect immediately. Please check it regularly.
XI. Contact Us
If you have any questions regarding this privacy policy or personal information protection, please feel free to contact us at any time:
?? Email: help@magicceramics.com
?? Address: 1737 North First St. Suite 110, San Jose, California
Thank you for your trust and support in MagicCeramics.
We will continue to strive to protect your privacy and ensure every peaceful shopping experience for you.